Boston Nursing Home Negligence Attorney

Finkelstein & Partners LLP – Boston Office
50 Congress Street,
Boston, MA 02109
(617)-580-3144

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When you trust a Boston nursing home and its staff to take care of your loved one, it can be devastating to discover that the nursing home has been neglecting your family member or, worse yet, hurting them.

While you cannot turn back time to prevent this negligence from happening in the first place, you can protect your family member and ensure they get the justice they deserve for their harm and losses.

More importantly, with the help of an experienced Boston nursing home negligence attorney from Finkelstein & Partners, you will not have to take on this challenging legal battle alone. Instead, our skilled legal professionals can take on a nursing home, determine if it violated your loved one’s rights, and fight for the financial compensation they deserve.

Finkelstein & Partners—Who We Are

The law firm Finkelstein & Partners was founded in 1959 by attorney Howard S. Finkelstein to help those who could not help themselves. Now in its sixth decade, we have not only surpassed this goal by helping countless individuals, but we have also grown from one office to multiple locations and a staff of more than 85 attorneys and 170 para-professionals.

Yet, through all this expansion, our firm remains one big family, and we extend this philosophy to our clients, treating them with compassion and care during this difficult time in their lives.

Better yet, because of our dedication, drive, and legal representation, we have secured millions of dollars on our clients’ behalf through settlement negotiations and jury trial verdicts. This includes a recent judgment of $2.25 million for nursing home abuse, which resulted in a resident dying because the nursing home facility failed to follow doctors’ orders. Note that past results are no guarantee of outcome in all cases.

What You Should Know About Nursing Home Negligence

When a nursing home fails to provide the appropriate standard of care legally required to its residents, elderly neglect or abuse often escalates, especially when residents have significant health and mental problems.Nursing home negligence typically presents itself as financial abuse, physical abuse, emotional abuse, or neglect, and it has become a significant problem across the country, including in areas such as Boston.

In fact, approximately one in 10 individuals in the United States over the age of 60 have experienced some form of elder abuse, which includes negligent nursing home care. Some estimates even indicate that as many as five million elders suffer this abuse every year, but only one in 24 cases are reported to the authorities.

That is why if you believe your loved one has suffered abuse or neglect at the hands of a nursing home staff member in Boston, you should reach out to an experienced Boston personal injury attorney as soon as possible. These lawyers can promptly investigate what is going on at the nursing home, figure out if your loved one has sustained injuries because of the nursing home’s negligence, and determine what legal options they can pursue.

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Different Forms of Nursing Home Negligence

What many people may not realize is that nursing home negligence can take on many forms, primarily because this negligence can be unintentional or deliberate. As a result, nursing home negligence in Boston often includes the following:

Neglect of a Person’s Basic Living Needs

This neglect refers to a nursing home or its staff failing to keep the amenities and facility safe for its residents. For example, this neglect may include not keeping the facility at a normal temperature, not providing residents with adequate food and water, and not cleaning rooms or the common area regularly.

Medical Neglect

Medical neglect typically results when nursing home staff fails to meet the resident’s health care needs.

This medical neglect tends to include staff and caretakers:

  • Not reporting signs of illness or infections to health care professionals
  • Not providing adequate medical care for a resident’s existing health problems, such as dementia or diabetes
  • Failing to give residents their medication when they are needed
  • Not moving residents with mobility issues consistently, putting them at risk of bedsores and other health problems
  • Ignoring a doctor’s medical recommendations

Social and Emotional Neglect

Nursing homes often provide an opportunity for seniors to make new friends, allowing them to improve their overall mental health and mood. However, when a caretaker prevents a resident from interacting with others, this is known as social and emotional neglect and can have debilitating consequences.

This type of negligence also includes caretakers resorting to unkind treatment, such as leaving residents alone for significant periods or failing to provide them with the emotional care they need.

It also occurs when staff members:

  • Isolate vulnerable residents, whether intentionally or accidentally
  • Fail to provide wheelchairs, walkers, or canes to residents with mobility problems
  • Forget to move residents with severe mental or physical issues
  • Consistently ignore the nursing home resident

Neglect of Personal Hygiene

When nursing homes fail to provide residents with proper hygiene, it can affect their health and appearance and even lead to life-threatening repercussions.

This type of neglect often includes:

  • Failing to regularly change a resident’s clothes
  • Not changing a resident’s bedding or clothes when they soil themselves
  • Not bathing a resident properly
  • Not checking on the resident regularly
  • Not helping residents maintain their dental care, do laundry, or comb their hair

Common Signs of Nursing Home Negligence

national trial lawyers top 100 badgeNursing home negligence can be hard to detect. The signs are often so subtle that you may not even notice anything is wrong. This situation becomes even more challenging if your loved one has dementia or Alzheimer’s and cannot tell you their side of the story. For these reasons, stay aware of some of the more common signs of nursing home negligence to ensure your loved one stays safe.

These warning signs include:

  • Pressure ulcers (bedsores)
  • Fractured bones
  • Weight loss
  • Untreated medical conditions
  • New medical issues
  • Personal hygiene issues, including dirty clothes, soiled bedding, and other dirty conditions
  • Bruises
  • Burns
  • Dehydration
  • Insomnia
  • Malnutrition
  • Significant personality changes
  • Other unexplained injuries
  • Unsafe living conditions such as lack of heat or running water

If you have noticed these signs and believe your loved one was mistreated, reach out to an experienced nursing home negligence attorney at Finkelstein & Partners immediately. Our skilled lawyers can look into the situation, figure out if the nursing home’s actions are negligent, and if so, get your family member the legal representation they need.

Common Causes of Nursing Home Negligence in Boston

Almost 95 percent of nursing home residents have indicated they witnessed nursing home negligence or have experienced it themselves. Shocking numbers for a facility meant to keep its residents safe, protected, and well taken care of.

Yet, while there are numerous reasons why nursing home negligence happens, in Boston, some of the leading causes of this neglect include:

Understaffing problems

One of the more common reasons why nursing home negligence is so prevalent is that many of these facilities are constantly understaffed, which causes many of the current employees to be exhausted, stressed, and overburdened.

Consequently, because these facilities lack the help they need, many staff members do not have the time to properly take care of each of the residents in the nursing home, often leading to neglectful actions that can cause problems and health issues for the residents.

Improper Hiring

When a nursing home does not verify a caretaker’s background, employment records, or criminal background before hiring them, residents are significantly more likely to be neglected or mistreated.

Improper Training

If a nursing home does not adequately train its staff members, they are more likely to make serious mistakes when handling nursing home residents. This can lead to staff members slipping into patterns of negligence without them even knowing.

For instance, poorly trained staff members may not properly help residents with mobility issues or provide the most vulnerable residents with the proper care. They may also make tragic mistakes related to administering medications.

The Actions You Should Take if You Suspect Nursing Home Negligence in Boston

If you have reason to suspect your loved one or family member is experiencing nursing home neglect, you need to take action to ensure this neglect does not go unchecked and that your loved one remains safe and their legal rights are protected.

These steps include:

Regularly Check on Your Loved One

If you believe your loved one is getting mistreated, you should check on them regularly. Visiting them consistently can help you not only see first-hand how the staff is treating your loved one, but you can monitor how your loved one is acting, any signs of improper hygiene, and whether they are losing weight. You may also observe how these caretakers interact with your loved one and others in the nursing home facility.

However, if you cannot physically come to the facility, call your loved one frequently.

Look for Signs of Negligence

When you visit your loved one at the nursing home, you want to look for signs of negligence. Even if your loved one claims there is nothing wrong, make sure you note how they look, how they act, and whether it appears they are getting the proper care they need.

If it seems that they are not getting the required care, address these concerns with the nursing home immediately and document every time you speak with the facility about your loved one’s care.

Listen to What Your Loved One Says

If your loved one is complaining about neglect or mentioned that they are not being cared for properly, make sure you listen to them. Then, look into the nursing home’s actions and verify with the staff that they provide your family member with the proper treatment.

Report Negligence Right Away

If you suspect nursing home negligence or see that caretakers are not taking care of the residents properly, you should contact:

Contact the Authorities

If there is apparent negligence, or you feel your loved one or others are in danger at the nursing home, you need to call 911 immediately or file a complaint. Police officers can investigate what is going on, verify whether your loved one is safe at the facility, and confirm if the nursing home or its staff broke any laws.

Call the Massachusetts Elder Abuse Hotline

To report nursing home negligence or other elder abuse at a Boston nursing home, you can call the Massachusetts Elder Abuse Hotline at (800) 922-2275. Make sure you include as much information as possible when filing this report, including details about your loved one’s age and contact information, the neglect you suspect, medical treatments your loved one receives, and the names of the individuals you feel have abused them.

Call an Ombudsman

When you work with a long-term care ombudsman advocate, they can look into your concerns, help you file a complaint against the nursing home facility, and provide you with information regarding the quality care your loved one needs. These individuals know how to resolve issues with the nursing home and their staff, protect vulnerable residents, and help defend your loved one’s most basic rights.

Call Our Experienced Boston Nursing Home Negligence Attorneys

Learning your loved one is not getting proper care can be crushing news. Fortunately, with the help of an experienced Boston nursing home negligence attorney from Finkelstein & Partners, you can get the legal help you need to achieve justice and prevent future abuse from happening to your loved one and other residents at the facility.

Boston Nursing Home Negligence FAQs

If you believe nursing home negligence injured your loved one, you likely have numerous questions, including your legal options and remedies. Until you can discuss your specific questions with an experienced Boston nursing home negligence attorney, we prepared responses to the following frequently asked questions. We hope the below answers provide you with the clarification you need to pursue the compensation and justice you deserve.

In Massachusetts, nursing home residents have the right to:

  • Be treated with dignity and respect, free from neglect and abuse.
  • Reasonably accommodate your personal preferences.
  • Be free from physical or chemical restraints.
  • Be informed of one’s rights and responsibilities.
  • Examine one’s records (medical and personal).
  • Manage one’s financial or personal affairs.
  • Privacy in personal matters, visits, medical care, and sending or receiving unopened mail.
  • Participate in social and religious activities of one’s choice.
  • Know one’s medical condition and participate in refusing or planning care.
  • Voice one’s concerns and problems.
  • Be fully informed of matters relating to one’s life in the nursing home, including services or charges covered by the daily rate.
  • Receive a 30-day written notice of discharge or relocation and an opportunity to appeal.

When a facility fails to provide residents with these rights, plaintiffs can subject the nursing home and its staff to legal action. As a result, if you suspect a nursing home violated your loved one’s rights, reach out to a skilled Boston nursing home negligence lawyer as soon as possible. These attorneys can review the facts of the situation, figure out if the facility infringed on your family member’s rights, and determine the legal action your family can take.

If you pursue a nursing home negligence claim, nursing home medical records serve an important role in establishing damages. These records show that your loved one suffered injuries at the hands of the nursing home and the extent of these injuries.

Obtaining nursing home medical records is not always easy. In some instances, a nursing home facility will not provide the records because they know you will use them in a lawsuit. Or they may agree to provide these records but offer you a massive stack of documents and charge you for the photocopying expenses.

If you plan to obtain these medical records, work with an experienced Boston nursing home negligence lawyer. At Finkelstein & Partners, our skilled lawyers are not afraid to take on nursing homes, including major facilities such as Edgar P. Benjamin Healthcare Center, Marian Manor Nursing Home, and North End Rehabilitation & Healthcare Center. We are ready to assist you in obtaining these critical documents, hold these nursing homes accountable for the losses and harm your family suffered, and go after the financial recovery that your loved one deserves.

If a nursing home resident suffered harm because of a nursing home’s improper care, they may pursue damages, even if they did not have a contract. Generally, the resident’s cause of action arises from negligent care and personal supervision, negligent maintenance of the premises, negligent maintenance of equipment, and negligent hiring and retention of employees.

To determine your legal options, reach out to a skilled Boston nursing home negligence attorney as soon as possible. These legal professionals can review your situation, figure out if you have a viable claim, and determine your strongest course of action.

In general, nursing home abuse is an intentional act that results in severe injuries or a serious risk of injury. This abuse is often emotional or physical. In comparison, nursing home neglect is a type of abuse that can be deliberate or unintentional. However, it typically involves a lack of action to fulfill certain caretaking obligations.

For example, nursing home abuse often involves:

  • Physical abuse
  • Psychological abuse
  • Sexual abuse
  • Healthcare abuse or fraud, and
  • Exploitation or financial abuse

While nursing home neglect includes:

  • Medical neglect
  • Emotional neglect
  • Basic needs neglect
  • Personal hygiene neglect

While nursing home neglect is more common than nursing home abuse, if you suspect your loved one is the victim of either, call and report the mistreatment to the authorities and a Boston nursing home negligence attorney at Finkelstein & Partners as soon as possible. These skilled legal professionals can relocate your loved one to a safe place and help you fight for justice on their behalf.

Every state has a system for reporting and investigating allegations of nursing home negligence, exploitation of the elderly, and abuse. These investigations typically include interviewing the resident, their family members, and nursing home management and staff. If these allegations prove true, then adult protective services help prevent the recurrence of these injuries and remedy the issue.

However, these services do not always provide the due process that residents deserve or fairly compensate them for their injuries and losses. Therefore, following a nursing home negligence incident, speak with a Boston nursing home negligence attorney about bringing legal action for financial damages against those responsible.

The statute of limitations refers to a law that mandates the time you have to file a lawsuit following an alleged offense. In Massachusetts, the statute of limitations for nursing home negligence claims is three years from the injury. If you miss this deadline, you may be barred from pursuing legal action against those at fault, forfeiting compensation.

While there are some exceptions to the statute of limitations, do not wait to reach out to an experienced Boston nursing home negligence attorney. At Finkelstein & Partners, our skilled lawyers can promptly review your claim, determine when to file your suit, and prepare and submit your legal motions and documents to the appropriate court before time expires.

In addition, although you may have years to file your case, do not wait too long to proceed with legal action. The longer you delay, the higher the likelihood that evidence will grow stale or get lost, that witnesses will no longer be able to testify, and that memories of the accident will fade. All of which can hurt your case and the amount of money you can receive.

When it comes to a nursing home negligence lawsuit, no lawyer can tell you exactly how much money you will receive.

This uncertainty is due to the numerous factors that affect the value of your claim, such as:

  • The extent of the nursing home neglect, including the injuries that resulted from the negligence
  • The duration of the negligence
  • The medical costs related to the nursing home negligence
  • The extent of the pain and suffering the resident endured because of the negligence

Fortunately, when you work with an experienced Boston nursing home negligence lawyer at Finkelstein & Partners, our attorneys can figure out which factors affect your case, prepare the strongest legal claim in response to them, and pursue the maximum financial damages you deserve.

Generally, a nursing home lawsuit can be brought by those harmed by the actions of the nursing home and its staff. This category can include the nursing home residents or their family members, depending on the resident’s mental state and their ability to bring the suit themselves.

Nursing home negligence lawsuits often result in complicated legal battles, requiring solid legal arguments and detailed evidence proving what happened and who was at fault for the incident. The more evidence you present in a nursing home negligence lawsuit, the better your chance of winning your claim.

This evidence includes:

  • Photos and videos of a resident’s injuries, bruises, burns, or other unexplained harm
  • Medical records that detail the resident’s injuries, the extent of their harm, and how these injuries occurred
  • Witness statements regarding the type of treatment the resident received in the nursing home
  • Documentation related to the times you spoke to nursing home management about your loved one’s care
  • Other documents and evidence that can help explain the nursing home’s negligence

If you cannot obtain this evidence, do not worry. Once you hire an experienced Boston nursing home negligence attorney, your lawyers will take over the investigation process, gather evidence on your behalf, and help you fight for maximum compensation.

Finding out that a nursing home or its staff harmed your family member can leave your family frustrated and stressed, searching for answers and help. Thankfully, with a knowledgeable Boston nursing home negligence attorney, such as those from Finkelstein & Partners, on your side, you will not have to deal with this challenging situation on your own.

Once you retain our legal team, we can:

  • Go over your nursing home neglect situation, determine if you have a viable legal claim, and determine your legal options.
  • Answer your questions and concerns about your case and the legal process involved.
  • Investigate the incident and secure the evidence needed to help show liability and damages.
  • Determine who was responsible for your loved one’s harm and hold them accountable for the injuries and losses they endured.
  • Obtain copies of medical records and determine if the nursing home violated any resident care laws.
  • Research laws and regulations and find relevant statutes to show how the nursing home violated these laws.
  • Help you file an administrative complaint against the nursing home facility.
  • Bring in experts, such as doctors, to validate your claim.
  • Handle all the settlement negotiations with the other side and fight for just compensation on behalf of your loved one or yourself.
  • Proceed to trial if the other side is unwilling to get you the money you or your loved one deserves.

andrew finkelstein
Newburgh Nursing Home Negligence Attorney, Andrew Finkelstein

If nursing home negligence disrupted your life or the life of a loved one, do not wait to get the legal help you need. Contact Finkelstein & Partners today at (877) 472-3061 for a free case evaluation and find out how we can pursue the justice and financial recovery your family deserves.