“I was very satisfied. My Case Manager is a great facilitator, handling paperwork, phone calls and returning emails, and coordinating people superbly. The entire staff is cordial, skilled and efficient. Certain kinds of info and processes were difficult for me to grasp, especially in times of stress. Nancy Morgan listened to me when I explained that and heard me clearly in such a way that I got things when needed. I felt comfortable with all the staff requesting clarity and refinements. Thank you!”