In response to the ever growing VA Disability Claims Backlog and pressure from politicians, including President Obama, the public, and the media, the VA is making a creative attempt to address this problem. In an effort to employ a new strategy and meet Secretary Shinseki’s stated goal of ending the disability claims backlog by the end of 2015, the Department of Veterans Affairs (VA) announced its plan to transition 100 employees in the Atlanta Regional Office from education claims over to disability claims. VA credits the new automation system it has been using for education claims with increased efficiencies. According to the VA, these efficiencies will allow the 100 workers to transition over to the disability claims side without having a negative impact on the processing of education claims. For more information on this project, check out the VA Fact Sheet.
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